Terms and Conditions
General sales and delivery conditions of the private limited company Lowland Avenue, hereinafter referred to as "Leg Avenue," with its registered office in Druten and its office located at Bijsterhuizen 21-16, 6604 LG Wijchen, also operating under the name Leg Avenue Europe.
These general terms and conditions are registered with the Chamber of Commerce under number: 55901395.
These general sales and delivery conditions apply to all orders, offers, and agreements of Leg Avenue, excluding any other special conditions.
ORDERS
Minimum initial order: € 500,-
Minimum subsequent order: € 100,-
All orders must be submitted by email or through www.legavenueeurope.com. We do not accept orders by phone. All orders must include a barcode or SKU number as listed in the price list. Backorders will be canceled unless the Customer requests to keep them.
All changes to open orders must be submitted in writing.
PRICES
All prices are stated in euros excluding VAT, shipping costs, and any import duties. All prices are subject to change without prior notice.
E-COMMERCE PRICING POLICY
Customers are not allowed to use the Leg Avenue brand name, logo, marketing materials, and product images to promote Leg Avenue products on the internet at a net price lower than the Minimum Advertised Price (MAP) set by us. Please refer to our price list for the MAP. If the Customer chooses to offer promotional discounts on products, it is allowed with a maximum discount of 15% on the MAP, and the promotion can last a maximum of 7 calendar days.
Promotions are only allowed on the Customer's own IP address. Promotions on third-party online stores are not allowed. There must be a minimum of 21 calendar days between each promotion. Shipping costs should not be included in the MAP calculation.
If a Customer advertises in violation of this article, Leg Avenue will request adjustments. In addition, Leg Avenue will not accept/send outstanding and new orders from the Customer. This article does not apply to products marked as 'discontinued' in the price list.
Customers who use their own product and marketing images and do not use the Leg Avenue brand name, logo, and images are free to set their own retail prices.
MARKETPLACES
For strategic reasons, we have decided to limit the number of authorized sellers of "Leg Avenue" brand products on Amazon, Ebay, and other marketplaces. Therefore, you are not authorized to sell "Leg Avenue" brand products on Amazon or any other marketplaces. If you wish to sell on marketplaces, please send a special request to sales@legavenueeurope.com
IMAGES
All Leg Avenue images, logos, and photos are exclusive property of Leg Avenue and may only be used in connection with the promotion or sale of authentic Leg Avenue products, originating from authorized distributors in Europe.
Leg Avenue images are available upon request via sales@legavenueeurope.com.
The images, logos, and marketing images must not be used:
• in online auctions;
• in all types, variants, and forms of advertising for the public, including but not limited to printed advertisements, mailings, catalogs, displays, commercials, and websites or promotions that conflict with the minimum suggested retail price;
• in an unlawful manner, including use resulting in defamation or obscenity, or in a way that denigrates or undermines Leg Avenue;
• in any way that suggests an association between Leg Avenue and any other company;
• in consumer magazines, outdoor advertising, or TV commercials without prior consent from Leg Avenue's Marketing Department.
E-COMMERCE INVENTORY POSITION
We require Customers to only display products on their website that they have in stock or that Leg Avenue has in stock. Once the product is no longer available (temporarily) at the Customer's end, it must be marked as sold out or removed from the website.
TRANSPORT
All shipments will be offered ex works or carriage paid by Leg Avenue, depending on the order value and the destination country. Customers can find this information on www.legavenueeurope.com/transp.... The shipment is at the Customer's risk from the moment of dispatch. Leg Avenue will never be liable for attributable shortcomings of the carrier.
DROPSHIPPING
Leg Avenue offers a special drop ship program, contact sales@legavenueeurope.com for this program and the special terms and conditions.
DELIVERY TIMES
Our delivery times are not guaranteed. Once an order is confirmed, items in stock are usually shipped within 48 hours. If timing is critical, please submit your order as early as possible.
CANCELLATION
We reserve the right to cancel an order for any reason, including poor brand presentation of Leg Avenue by the Customer, payment problems, poor accessibility, or conflicting operations with another Customer.
PAYMENTS
All orders are processed on a prepayment condition unless Leg Avenue has confirmed other conditions in writing. If the pro forma invoice is not paid within 7 days of shipment, the order will be canceled. Payments can be made by bank transfer.
LATE PAYMENTS
Payments must be made on the invoice due date. Late payments are subject to monthly financing costs of 2%. Leg Avenue reserves the right to submit unpaid invoices to a collection agency, and the Customer will be responsible for any collection or legal costs.
RETENTION OF TITLE
All goods delivered by Leg Avenue remain the property of Leg Avenue until all invoices are paid.
The Customer is not authorized to pledge or encumber the goods subject to retention of title in any way. The Customer must always do everything that may reasonably be expected of him/her to secure the ownership rights of Leg Avenue.
If third parties attach the goods delivered under retention of title or intend to establish or assert rights thereto, the Customer is obliged to inform Leg Avenue immediately.
In the event that Leg Avenue wishes to exercise its rights as referred to in this article, the Customer hereby grants unconditional and irrevocable permission to Leg Avenue and the designated third parties to enter all places where Leg Avenue's properties are located and to recover those goods.
CLAIMS
Leg Avenue stands behind the quality of each item it sells. We accept returns for items that are damaged or not included in a Customer's order, subject to the following conditions. Unless otherwise stated, all claims for deviations, deficiencies, or damages must be filed within fourteen (14) days of product shipment.
Close-out and discontinued items are not subject to return if purchased at a significant discount. Leg Avenue does not guarantee sales and does not accept returns not resulting from errors or damage incurred during manufacturing or shipment. Claims will not be accepted for hygiene items, used goods, or goods damaged after receipt by the Customer.
RETURNS
All returns must be authorized by Leg Avenue before shipment. To obtain authorization, the Customer contacts sales@legavenueeurope.com. Goods returned without authorization will be returned to the Customer and not credited.
Upon receipt of a return, Leg Avenue will inspect the shipment and then issue a credit. All returns must be sent in their original condition and original packaging, without stickers, holes, or any modifications; otherwise, the return will be rejected. Goods approved for return must be delivered to Leg Avenue within 30 days; otherwise, the authorization will be revoked.
LIABILITY
Leg Avenue accepts legal obligations for damages insofar as the Customer demonstrates and proves by legal means that the damage was caused by gross negligence or negligence by Leg Avenue.
The resulting liability for damages is expressly limited to an amount equal to the invoiced amount in principal, relating to the delivered products and/or services.
Any further liability of Leg Avenue for damages, including but not limited to liability for employees and auxiliary persons, is excluded, regardless of the cause of action, including all direct and indirect damages, such as consequential damage or business damage. Furthermore, the Customer indemnifies Leg Avenue against all claims from third parties regarding any damage they may suffer or incur, subject to the provisions of this article.
MISCELLANEOUS
These Conditions may be amended by Leg Avenue, but these changes will not apply to the Customer until the Customer has been informed of these changes.
These Conditions are separable. If any part of these Conditions is found invalid or unenforceable under Dutch law, only the, part of the, article will be void without affecting the other articles in the Conditions.
APPLICABLE LAW AND DISPUTES
Exclusively Dutch law applies to the agreements between Leg Avenue and the Customer. All disputes between Leg Avenue and its Customer will be submitted to the competent court in the district where Leg Avenue is located.